From the course: UX for Web Forms
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Confirmation
- [Instructor] Every form submission is, in fact, a bridge of communication you establish between you and your future customer. And your form fields are nothing but little signals you give your customer that you are there. You're ready to talk. While the final step in a form submission, confirmation, is not a form, it's still a vital step in the process. It's important to complete the form interaction with some sort of feedback. Have you ever filled out a form, hit submit, and then nothing happened? If this is the case, most users are unsure that their submission even went through. It's like someone asking a question and having them turn around and walk away. This makes users wonder, "Did anything happen?" "Did they get my message?" This gives a bad first impression of your business. Upon form submission, most successful forms either show user a confirmation message or redirect them to a different page. Redirecting…
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