From the course: UX for Web Forms
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Errors
- [Instructor] Mistakes are unavoidable in our lives. When a user is working on a form, it's very likely that they may encounter errors in response to their actions. Some kinds of situations can be frustrating for users if not handled properly within a form. There are three main principles that should be followed when designing error correction flows. The error message should be easy to notice and understand. If users don't know that there's a problem with their input, the won't be able to fix it. The field or fields in error should be easy to locate. People shouldn't have to hunt for the error through the form. Users shouldn't have to memorize the instructions for fixing the error. People shouldn't have to remember how to fix the problem while they're fixing it. The instructions should be right there in front of their eyes. So what can you do to improve the experience that goes wrong? Let's look at some examples.…
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