From the course: UX for Web Forms
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Payment forms
- [Narrator] Companies today know that sleek, efficient online payment forms are extremely important. After all, these forms are digital versions of the customer checkout experience and you can do a lot with them. You can create order forms, donation forms, event registration forms and more. The possibilities are endless. A shocking 70% of online shopping carts are abandoned, which means that something went wrong. Although we can't control a consumer's change of mind, we can help the payment form to be more effective. If your payment forms present too many obstacles, people will want to abandon your form, which results in loss of trust and fewer sales. People like convenience. Have an appealing design. Forms shouldn't look shoddy, bootleg, or amateur. Especially since many forms require users to enter sensitive information like their credit card information. Forms need to convey trust. They should be clear and easy to…
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