From the course: Amazon Web Services Machine Learning Essential Training

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AWS ML APIs for conversational apps

AWS ML APIs for conversational apps - Amazon Web Services (AWS) Tutorial

From the course: Amazon Web Services Machine Learning Essential Training

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AWS ML APIs for conversational apps

- [Instructor] Now that we've completed looking at the various services available in the Amazon ecosystem to work with machine learning, let's look at some sample application architectures. And let's start first with some of the APIs that we looked at earlier in this course. So you may remember that there's a number of APIs. I basically call 'em black boxes, where you put some data in, the machine learning is applied, and you get some result out. And two of 'em that we looked at are used in this particular architecture, which is a conversational application. So the business usage is that you have some interaction with a customer and you want to make use of both voice and text. So you can see it starts with an end user is selecting a feature, and then they go through a permissioning phase, so IAM. And then information is retrieved from a calendar. Also at that same time, a request is sent to the Amazon Lex service to start a conversation. The next step, the request to Lex, kicks off a…

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