How do you update your personal information on Blackboard like your name or your email address? Well, at many institutions you simply can't. Your first and last names on Blackboard usually come straight from your legal name as it appears on your official institutional transcript. Changing that, well, that usually requires you to contact your institution's records office, not your instructor, not Blackboard's helpdesk, and to fill out a bunch of paperwork. At many institutions your email address is assigned you. You can't change that either.
However, that said, some institutions, not a lot, but some, do actually let you modify your personal informational on Blackboard. Don't be surprised if your institution isn't one of them. This is kind of rare. But on Blackboard under Tools click on Personal Information. By the way, if that's not there you may also be able to go to My Places and then click on Personal Information. It takes you to the same thing. In this case, I'm going to click on Edit Personal Information.
Anything that has a star here is required. You have to have your First Name. You have to have your Last Name. Be careful with name changes. If you change your name to something that you know, but your instructors don't, you're going to confuse your instructor and it could actually lead to creating problems. Now scroll down and you have the ability to change your email address. Make sure it's a real email address that has enough storage to receive your messages and that's not going to filter messages from Blackboard as spam.
The other information, like your Gender, your Birthdate, your Education Level, and things like that, are usually ignored. I would strongly recommend not filling that out unless you have a strong reason to do that. So in this case, I'm going to change my name from Patrick to John. I'm going to confuse my professors by doing that, but okay. I'm going to click on Submit. If you want to change your name, try Blackboard first. But if that doesn't work you're probably going to have to contact your institution's records office. How can you change your email address if you can't do it on Blackboard? Well, contact your helpdesk and see if they will let you change your email address there.
If not, ask if your institution will allow to set up what's called a forward. A forward will allow you to send emails that are delivered to your institution's email address to be sent to an external email address like Gmail and your helpdesk will be able to set you up with that, if that's possible. How do you change your password? Well, let's actually show you this. I'm going to go back to the My Institution tab. Click on Personal Information again. I am going to click on Change Password. Your institution may not allow you to change your passwords through Blackboard, particularly if you use the same username and password to log into multiple institutional resources.
In this case, let's check to see what happens and hey, it does. It allows me to type in a new password. So just type in a new password, click on Verify Password and I've changed my password. If you aren't allowed to change it through Blackboard, though check with your institution's helpdesk. Trust me, your helpdesk staff are experts when it comes to passwords. They receive more calls about passwords than anything else.
- Configuring a browser to work with Blackboard
- Updating account information
- Accessing courses and course content
- Resolving missing courses
- Downloading and printing course files
- Submitting assignments
- Taking tests online
- Viewing grades with My Grades
- Sending and receiving email messages
- Joining and accessing a class group