Communicating with Empathy Preview

Communicating with Empathy

With Sharon Steed Liked by 26,182 users
Duration: 37m Skill level: Beginner Released: 4/6/2017

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Course details

When you seek to understand the perspective of another person, you are practicing empathy. When empathetic communication is encouraged at work, individuals feel more comfortable speaking openly, they feel like they matter, and they feel safe. That's why empathy at work is crucial to company-wide success. In this course, communication expert Sharon Steed explains the principles of empathetic communication and shares specific strategies to help improve your approach to difficult conversations. Get ready to learn how to converse empathetically to improve your one-on-one conversations and team interactions.

Skills you’ll gain

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Sample certificate

Certificate of Completion

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Meet the instructor

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Contents

What’s included

  • Test your knowledge 2 quizzes
  • Learn on the go Access on tablet and phone
  • Stay up to date Continuing Education Units

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