What a great perspective on the Employee Handbook and other problems. I think a lot of times the handbook is created as a necessity and expected for employees to read it once and be expected to memorize policies without reminders. There are som great ideas here to help employees know and remember the important parts.
Human Resources: Managing Employee Problems
With JoAnn R. Corley
Liked by 20,027 users
Duration: 1h 16m
Skill level: Intermediate
Released: 10/9/2017
Course details
Every company has people problems. Managing them is one of the core responsibilities for human resources. So how should an HR professional approach the inevitable conflicts that can arise in the workplace? In this course, JoAnn Corley explains the role of an administrator—enforcing policy and legal rules—as well as the need and role of an advisor—coaching and viewing problems as opportunities for growth. First, get an overview of the most common employee problems and why they can present a legal risk to your company. Then learn why, as with most HR functions, problem management starts by putting a good process in place. Discover the importance of training and documentation, and find out how to circle back to the employee handbook when problems occur. JoAnn also explains how to move from the administrator to the advisor mindset by having conversations with employees and partnering with their managers to move situations forward. She shares real-life scenarios that allow you to see how to handle problems in practice, and possibly even anticipate problems before they happen.
Skills you’ll gain
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Meet the instructor
Learner reviews
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ABDUL JABBAR CHOUDHRY
ABDUL JABBAR CHOUDHRY
HSE Specialist/Corporate HSE Manager@ Western Platforms | Expertise in Occupational Safety,health and Environmental Management.
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Contents
What’s included
- Practice while you learn 2 exercise files
- Test your knowledge 6 quizzes
- Learn on the go Access on tablet and phone
- Stay up to date Continuing Education Units
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