Steven outlines the process stages in Six Sigma (define, measure, analyze, improve, and control), along with the Lean toolkit: the 5s principles, kanban (scheduling), downtime, poka-yoke (error proofing), and kaizen (continuous improvement). He also explains how leadership works within Lean Six Sigma, the principles of project execution, and how Lean Six Sigma is applied to the service sector and supply chain management. Make sure to watch the "Next steps" video at the end of the course for further resources.
- List the three main focuses of Six Sigma.
- Explain why lean is an important element of the Six Sigma approach.
- Summarize why Control is the most important step in the Six Sigma process.
- Analyze variables to determine if they are a good performance measurement.
- Describe three typical methods of improving supply chain functions.
- Identify three things you will need in order to lead a Lean Six Sigma project effectively.
Skill Level Intermediate
- Every company I know has a continuous improvement culture. Improving business processes is all about having the right tools in place and knowing how to use them. If you agree with me, this is a good place to be right now, because we're going to talk about Lean Six Sigma and how it can provide some structure to your continuous improvement efforts. My name is Steven Brown, and I have managed business improvement projects around the world for over 20 years. In this course, I'll teach you how Lean principles and tools can help reduce waste and speed up processes. I'll show you how the Six Sigma method can decrease defects and variability in your processes. And, very importantly, how these two concepts will work together to guide continuous improvement projects in your company. We strive to make things better each day, every one of us, and by understanding and implementing Lean Six Sigma tools, you'll be able to significantly impact your business processes. Let's dive in.