From the course: Managing Misconduct in the Workplace

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Address misconduct with the support of a mediator

Address misconduct with the support of a mediator

From the course: Managing Misconduct in the Workplace

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Address misconduct with the support of a mediator

- Sometimes, misconduct is the product of a dysfunctional relationship between two people. Especially when those two people are equally displaying inappropriate behavior targeted specifically towards the other person. In such a case, you need to address the concerns with both parties in a neutral setting. Having a mediator intervene in a conflict will ensure that the issues are discussed objectively, and solutions are put in place that can prevent further misconduct on both sides. And mediation is often the last option before going to a formal disciplinary process, and it demonstrates that your company is exhausting all options available to resolve the issue. This becomes really important should you ever have to face a tribunal for unfair dismissal. So how can you engage a mediator? There are two options. The first option is to get a professionally trained mediator. Often this person will be external to your company.…

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