Skill Level Intermediate
(upbeat music) - [Jess] Communicating online, whether it's through email or social networking, is different from communicating verbally. - [Ashley] There's a lot that goes into thinking about tone, and it can be hard to get it right. - [Jess] Before interacting with a company account online, whether it's through Instagram or Twitter or Facebook, I like to keep myself in check by remembering this: a real person posts to that company account. - [Garrick] Arguing or debating online is not the same as doing those things in real life. - [Jess] Hi, I'm Jess Stratton. - [Ashley] I'm Ashley Kennedy. - [Garrick] And I'm Garrick Chow. - [Jess] We're staff instructors here at LinkedIn Learning, and we love interacting and communicating online with members like you, who watch and listen to our courses every day. Knowing how to be a respectful and effective online citizen makes the internet a fun, safe, and usable place to grow and learn for everyone. We've broken down the complex topics of internet etiquette into topics like writing effective email, why it's important to think before you post, and even safety considerations while using social media. We'd love for you to listen and follow us on social media to test out your new skills.