Being too busy undermines high performance

- [Interviewee] But here's the catch. Most of your listeners, and you and I included, if we're not careful, we're running so quickly on a day-to-day basis that we don't take time to think and to organize and to implement some of those things that we know that we should be doing. Can you relate to that? - [Interviewer] Oh, I can relate to that. And so maybe can you highlight for us what are perhaps sort of the most frequently neglected? - [Interviewee] Oh, I think that that's pretty straightforward. When you ask people, in fact, I have a research study in front of me right now that we just are wrapping up, and we asked people this question. "Hey, what happens to you when you become too busy?" So I want to ask your listeners again to think about that. So what happens to you when you become too busy? So here's what this 1800-person sample tells us. When we become too busy, we don't communicate effectively. We…