From the course: Working with High-Conflict People as a Manager

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Boundaries and consequences in changing high-conflict behavior

Boundaries and consequences in changing high-conflict behavior

From the course: Working with High-Conflict People as a Manager

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Boundaries and consequences in changing high-conflict behavior

- Working with someone who exhibits any number of high-conflict behaviors is difficult. If you happen to be their boss, you have some control. You can discipline, offer coaching, or even terminate employment. But when your coworker resorts to bullying, interrupting, or getting overly aggressive, you probably feel pretty powerless, but you aren't. While it's impossible to control other people, if you know how to set an appropriate boundary, you still have some control over what you allow. Let's talk about what a boundary is and then I'll share a step-by-step process so that you can harness the power of boundary setting. The dictionary definition of a boundary is, a line that marks the limits of an area, a dividing line. For example, with neighbors, a fence defines where your property ends and theirs begins. It's against the law to build on your neighbor's property. If you try to, the law would enforce the rule. Another…

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