Characteristics of the Kaizen leader

- Hey there, welcome back! In this module, we're going to turn our attention towards the topic of leadership. Well specifically by the end of this module, you'll have been introduced to eight characteristics of the Kaizen leader. Okay, well throughout this course, we spent a lot of time learning about what makes humans behave as they do. Well knowing what drives people is extremely important information since understanding what motivates and demotivates people, not only helps improve organizational performance, it also improves the quality of life of all involved. Additionally, if we hope to create a strong culture of Kaizen, the importance of leadership cannot be minimized since as we've touched on earlier in the course, change of any kind can create fear and resistance if not handled well. As such, one of the most important roles of any leader is to maximize the benefit while minimizing the risk associated with that change.…