From the course: Managing for Results
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Clarify team roles
- Have you ever experienced a situation where everyone was busy, but nothing was getting done? You know, sometimes even when people want to be successful, and they're trying to do good work, and even maybe because of that desire, they're stepping on each other, they're creating redundancies and inefficiencies. Well, by now, think about it. We've got everybody clear on the results, and why they matter, and they know what the goals are, but now we need to help channel their efforts collectively and effectively so that we're all working well together. Here's what we need, three things. You want people to understand their individual roles. People need to know what their responsibilities will be. We want them to understand each other's roles so that they know where the connection points are and how they need to work together more effectively, and lastly, we need to make sure we create healthy overlap. Why? To make sure that things…
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