From the course: Organization Communication
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Communication assessment
- Think of a message that was supposed to be communicated widely within your organization. It could be anything. A new phone system being installed or a new process for requesting travel reimbursements. Select a situation that seems fairly typical of the communication in your workplace. Now, in the exercise file titled Practice Exercises, assess your company on its communication effectiveness. First, who were the receivers or the people who heard the news? Did the right people get the message in your situation? One of the leading communication problems is assuming that everyone who needs to get a message actually got that message. When we take the time to identify each party who should receive a message we'll avoid this common problem. Next, who was the sender of the message? Was the sender the best person for the job? Why or why not? Third, what was the intended message? Did people get enough but not too much…
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