From the course: Practical Success Metrics in Your Training Program

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Conclusions from smile sheets

Conclusions from smile sheets

From the course: Practical Success Metrics in Your Training Program

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Conclusions from smile sheets

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- It's actually really common for trainers to do course evaluations, but not that common to apply the feedback. What good is feedback if you're not going to use it? Know that you're not alone. A lot of trainers don't actually know what to look for in evaluation data. What should you take away from the smile sheet results? First, look at every course evaluation as a valuable opportunity to make it better. Don't be afraid to hear that you can improve. The reality is, none of us are perfect. We can all get better. Second, your course evaluation responses should get you to do more of what you do well and get rid of what participants don't like. But this is just a start. Your evaluation should also be about what the participants took from the course. What will add value to their world and their work? This leads me to the next point. I know you care about how well participants receive your course, but unfortunately…

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