From the course: Practical Success Metrics in Your Training Program
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Conclusions from testing knowledge
From the course: Practical Success Metrics in Your Training Program
Conclusions from testing knowledge
- At this point, you've delivered an evaluation of participant knowledge. What do they know? You've got some data on this, but now, what do you do with it? Level two evaluations are about whether participants have retained the knowledge you shared. And, more importantly, can demonstrate some aptitude for using it. Now, we aren't testing if they're applying the skills on the job every day. That's the next level. What we evaluated here is if they can apply the skills in a controlled simulation, like a test. So, you've done that. You've assessed participants. What do you take away from the data you collected? What do you actually do with it? First, this is not something you should take to leadership or your manager. They don't want to know employees learned something. They want to know employees can do something and do it over and over correctly. Okay, but what should you do with this information? The first thing is,…
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