From the course: Make the Move from Individual Contributor to Manager
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DIME step 3: Manage
From the course: Make the Move from Individual Contributor to Manager
DIME step 3: Manage
- I am horrible at giving directions. My husband jokes if we want someone to get lost finding our house, he'll have me tell 'em how to get there. The problem is, I drive to my house every day, and I know when to turn and where to watch for traffic. But I do these unconsciously, I don't remember all the steps when I'm directing someone else. Psychologists call this the curse of knowledge. Once we've learned something, it's hard to remember what it was like when we didn't know it. So we don't always do a good job teaching people things that are routine to us. You need to be aware of this phenomenon when you reach the third stage of our DIME model, managing employees. It's easy to get frustrated when others don't understand something that you think is second nature. So let's explore strategies to be more effective when you're giving directions. Let's say you're working with your employee, Maxim. He enters purchase orders…
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