From the course: Working with High-Conflict People as a Manager
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Define high-conflict personality versus high conflict behavior
From the course: Working with High-Conflict People as a Manager
Define high-conflict personality versus high conflict behavior
- While waiting at the airport for my flight one time, I overheard a phone conversation where my seatmate was apparently consoling a colleague who was upset with a coworker or boss. She said, "Well, don't let it get you down, "everyone knows he's a narcissist." Most of us have conversations like this quite often, and we don't really realize how we're possibly adding even more conflict by using terms that are only suitable for medical professionals. Unless you are a therapist or a psychologist, it's inappropriate to diagnose a person as a HCP, or high-conflict personality. Let's distinguish between the diagnosis a psychologist makes and the labels we use to define someone as high conflict. Psychologists name five distinct personality disorders that are associated with HCP or high conflict. These include borderline, narcissistic, antisocial, paranoid, and histrionic. If you research personality disorders, you discover…
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