From the course: Driving Measurable, Sustainable Change
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Empower change: Control and execution
From the course: Driving Measurable, Sustainable Change
Empower change: Control and execution
- Typically, a few months after a change implementation, after all the initial excitement has died down, there is a risk that many of the changes will not take hold, erode or even disappear as employees revert back to old work habits. Why does the change not take hold in the long run? Unfortunately, all too often, the change implementation team is too caught up with rushing to demonstrate initial project results. They either postpone or fail to address how routine work procedures are impacted in the long run. They assume that department or line managers will address them post-project, after the change. No, that's too late. Changes to how routine work is to be performed must be addressed as an integral part of the change implementation. So where do we begin? Start with a blueprint for ensuring actual work performance takes place as designed. This blueprint is called a control plan. The control plan ensures the right…
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