From the course: Leading with a Growth Mindset

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Establishing a culture of trust

Establishing a culture of trust

From the course: Leading with a Growth Mindset

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Establishing a culture of trust

- One simple question can unlock motivation, accountability and excellence in your employees. What do you think we should do? The next time you're approached by an employee seeking help or directive resist the urge to answer directly. Do not simply tell them what to do. Just ask, what do you think we should do? This simple question does a few things. One, it encourages the employee to seek creative solutions which helps them develop a growth mindset to be more innovative. It also shows them that you value them and their contributions. Everyone wants to be appreciated. And finally, it helps build their confidence which directly translates to performance. All of these outcomes fortify trust and create the cornerstone of a strong culture. Your employees want to thrive at work but if they don't feel ownership, if they're not involved or invited into decision-making you risk creating a disengaged environment. The…

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