From the course: Managing Misconduct in the Workplace

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Establishing facts in a disciplinary process

Establishing facts in a disciplinary process

From the course: Managing Misconduct in the Workplace

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Establishing facts in a disciplinary process

- A disciplinary process is very stressful for everyone involved. And often, managers try to avoid it because nobody likes having difficult conversations. Removing the emotions from the process and distinguishing facts from personal opinion will make this process easier for you. Establishing facts in a disciplinary process requires you to do an investigation. This will enable you to make a fair and objective judgment on what or not disciplinary action should be taken against an employee. So what's the difference between facts and opinions? Facts are information based on evidence and observations. Opinions are subjective interpretations and perceptions and emotions towards a situation or a person. The way you can search for and identify factual information is by asking the right questions. When you conduct an investigation into a bullying and harassment case for example, you would first speak to the person who submitted…

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