From the course: Recruiting Foundations: Recruiting for External Recruiters
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Following up with your clients after they've hired your candidate
From the course: Recruiting Foundations: Recruiting for External Recruiters
Following up with your clients after they've hired your candidate
- Following up with your clients to make sure they're satisfied with the performance of candidates you place is critical to your success. Clients often spend thousands of dollars to hire you to provide them with top talent and they expect a return on their investment. When your candidate is doing a great job, it makes your hiring authority look good. However, if problems occur because your candidates performance is unsatisfactory, this has a negative impact on your client. Your clients must know you have their back, during good times and bad. Clients often feel they are just a source of revenue for us. When you follow up to guarantee their satisfaction, you prove you care about them and the quality of candidates that you provide. Many recruiters don't follow up with clients after they place someone in a job. When I've asked them why, the normal response is if there's a problem, I don't want to know. Well, that is not the…
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