From the course: Communication Foundations (2018)
Getting the most from this course
- To get the most out of this course, begin with chapter one, and learn four communication building blocks you're going to need every day. Then in chapter two, we look at communication strategies you want to incorporate in your everyday situations. It's in these ordinary day-to-day situations that we prove our credibility to others through excellent communication. Now we surveyed our LinkedIn learners to find out what types of communication situations you face most often. And they told us they wanted to hear about dealing with these awkward professional, yet social settings like lunches and pre-meeting small talk. In these strategies, we've included tips for running great meetings and sending out emails; two things you probably do every single day. Maybe you also need to explain or teach or demonstrate things to other people, which can be tough anytime, but especially if the person you're teaching is older than you, or has been with the company longer than you have. Now in chapter three, we focus on five challenging communication situations. Watch all of them, or focus on the ones that keep you up at night. You may face the situations in chapter three less often than those in chapter two. But when you do, it's high stakes business. You'll look at what to do when you need to influence others and how to make an important request. Brenda and I will help you figure out what to say when you're put on the spot, and how to cope when people criticize your work or resist your ideas. Finally, one that really puts fear into our viewers, presenting to executives. For each of the 10 frequent and stress-inducing situations, we provide a learning video and an application video that we call toolkit. Don't skip the toolkits. This is where you'll turn theory into action with exercises and activities designed to help you implement the learning of this course. Let's get started.
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