From the course: Leadership through Feedback
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Giving feedback up, down, and across
From the course: Leadership through Feedback
Giving feedback up, down, and across
- Have you ever watched a coworker struggle with something, and you felt like you knew exactly what they needed to do, but you didn't know how to tell them? Or maybe you've had a supervisor who actually made your job harder. How do you tell your boss that they could improve something about their management style? While there are some basic characteristics that underlie all feedback, there are some subtle distinctions to make when considering the context of the conversation. Are you communicating up to a boss, down to a subordinate or across to a colleague or friend? As a good communicator, you need to be aware of the context and deliver your message in a way that maximizes the desired impact and minimizes miscommunication. In this lesson, I want to help you identify the basic communication differences among these three communication directions. Communicating feedback to a peer or colleague can be tricky, since you're not…
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