Helping others to save face

- When we're having these conversations, and we're trying to have these negotiations in a way that helps the other sides save face, what are the key things that you think we need to keep in mind? - The key things we need to keep in mind when we're having the conversation and making sure that we are helping the other person save face. One of the biggest things to keep in mind is no matter what you always have to make this person feel like a winner. And we look at negotiation, and there's really two ways to look at it. There's the tangible issues in the negotiation, which is the actual things we're trying to exchange. And then there's the intangible aspects of the negotiation, which is really the feelings of the people involved. And I know there's a lot of hesitation around win-win negotiation. And in terms of looking at tangible things, we don't want to strive for win-win. We want to get, hopefully, what we view is…