From the course: Just Ask: Todd Dewett on Management and Leadership

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Holding people accountable

Holding people accountable

From the course: Just Ask: Todd Dewett on Management and Leadership

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Holding people accountable

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- [Interviewer] This question comes in from Diane Remelei. "How do you hold people accountable "for what they commit to? "For example, it's challenging when something "is due at noon, and whenever you ask for a status, "they say, 'I've got it,' and then it's 11:59 "and suddenly they say they haven't got it "and you, as a leader, are left to do damage control?" - [Host] Hey Diane, great question. Accountability really is a classic. This is a topic everyone recognizes, we all acknowledge it's very important and yet so many of us also acknowledge that it's extremely difficult to get done correctly. In fact, it's often just neglected. Now to some of you, if you work in a high-performance place this might sound strange, but it's actually very true, it's accurate. There are many work places where we have lower levels of performance standards and accountability is just not common. Okay, my assumption for this answer is that we…

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