From the course: How to Save Face in a Negotiation
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How to avoid being too nice
From the course: How to Save Face in a Negotiation
How to avoid being too nice
- [Interviewer] And now, one of the things that I know some of the hard-nose negotiators are going to be saying, I want to address their needs, too, is "When do we cross that line where we're being "too nice, where we are being too friendly, "too complimentary almost to the point "of coddling, where it could almost encourage "the other side to push back?" - [Interviewee] And yeah, this can definitely be a concern or a hesitation. Too often we fall victim to politeness in itself because we're so socially conditioned to be polite, especially in regards to not wanting to impose on other people that what happens is, I think we are not vocal enough about our wants and our needs out of this inherent fear of imposing on the other party. I also think that we should realize that it's okay for us to make impositions that are of a fairly large size but I think what then happens is if we can be more mindful, so we don't need to be…
Contents
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Introducing Mike Macchiarelli2m 22s
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(Locked)
What is saving face?5m 36s
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The mutual benefits of saving face3m 17s
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Politeness theory2m 33s
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Where saving face is most crucial2m 55s
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The danger of threats1m 47s
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On-record vs. off-record approaches2m 25s
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Helping others to save face3m 19s
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How to avoid being too nice1m 55s
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