From the course: Using Emotions to Leverage and Accelerate Change: A Guide for Leaders
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How emotions serve as signals
From the course: Using Emotions to Leverage and Accelerate Change: A Guide for Leaders
How emotions serve as signals
- I'm grateful to have experienced the leading edge of cultural integration across multiple Fortune 100 acquisitions. I can remember one in particular where, after hearing the news of acquisition, my leadership team had to work together on an effective, all-employee communication strategy, having limited information ourselves. I remember that board room was filled with so much emotion. Some of my colleagues had been part of the company for decades, and now faced having to lead the integration of their entire organization into a new company and a new culture. We were frustrated having so many unanswered questions, yet being directed to put together a succinct communication plan for the entire business, and subsequently facing the myriad of questions that were sure to follow from our direct reports, to which we likely had no answers. I personally felt anxious realizing these very tough conversations were in my future,…
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