From the course: Practical Success Metrics in Your Training Program
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How to evaluate participant learning
From the course: Practical Success Metrics in Your Training Program
How to evaluate participant learning
- To know if people are learning, you need to ask the right questions. You're going to want to ask, did the participants learn what was intended to be taught? And was there a positive change in the participants' abilities after the training? Let's jump right in using an example. The department manager needs everyone to accurately complete Section A of the TPS report, so that's what we need to assess. But to do this, you'll need to figure a way to prove participants know how to complete Section A. Now, your instinct is to probably test them during or at the end of the section. This is one way, but it's not the way I would start. You know what they need to know, but do you know what they already know? I recommend you take the time to assess participant knowledge before the training session begins. This is called benchmarking and establishing a knowledge baseline. It's easily done using pre-course surveys, personal…
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