From the course: Lean Deep Dive: Job Instruction

"How to instruct" card

(innovative music) - Hi, and welcome back. This is the last module for day one of the job instruction course. Now, we've just seen an example of correct instruction and reviewed for four steps of JI. In this module, we're going to build on what we've just learned as we explore the how to instruct card. By the end of this module, you'll be familiar with the how to instruct card and know how to use it. You'll also know what to expect of the remaining sessions of this course. Several of the following modules will be devoted to learning by doing. There'll be more examples of instructing using the four steps and you'll have the opportunity to practice the JI method with your teammates. The how to instruct card will be an important tool during these practice sessions. All right, let's take a look at the how to instruct card and if you don't already have one, it can be downloaded from the Resources section for this module on the Gemba Academy website. The how to instruct card is a simple checklist to help you prepare for instruction and perform the JI training method by following the four steps. Go ahead and take a look at the card. You'll see that there are two sections, namely, Get Ready to Instruct and How to Instruct. Let's start with the Get Ready to Instruct side of the card. You'll see there are four points: have a timetable, break down the job, have everything ready, and have the workplace properly arranged. Each of these four points will be explained in detail in upcoming modules. For right now, just be aware that these are the things that need to be done before starting instruction. Okay, take a look at the other side of the card labeled, How to Instruct. Here, we see the four steps of job instruction. Let's go ahead and review them now. Step one, prepare the learner. Step two, present the operation. Step three, try out performance. And step four, follow up. Now, be sure to take note of the comment in bold at the bottom. If the learner hasn't learned, the teacher hasn't taught. You see, when people don't understand instructions or processes, it's really because of the way the new information is presented. This means it's up to the instructor to present the information in a way that could be quickly and easily understood. The responsibility of making sure the learner thoroughly understands rests with the teacher. So, if the learner hasn't learned, the teacher hasn't taught. It's suggested that you use these cards to practice JI in the upcoming modules, so you'll want to keep them handy. In fact, these cards are intended to be used while instructing. It's perfectly acceptable to have the card in your hand or nearby to refer to it so no details are missed. All right, let's get ready for day two of job instruction. As I mentioned earlier, the ideal situation is to complete this course over five consecutive days. While this might not be possible for some, just know the course is organized by days of training comprised of several video modules, and this module concludes day one. In tomorrow's session, we'll demonstrate the four-step method with another training example. Then, you'll practice JI for yourself with a partner or group. So, think of a simple skill that you can teach someone else. Bring any materials, tools, and supplies needed to do the job you'll teach. One tip is to make sure it's a skill that can be taught easily in a short period of time with minimal setup. All right, this wraps up day one. Thanks for watching.

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