From the course: Daniel Pink on Motivation
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How to promote autonomy: Monotony, drift, burnout, and flow
From the course: Daniel Pink on Motivation
How to promote autonomy: Monotony, drift, burnout, and flow
- One way to understand what I mean by autonomy is to consider autonomy's opposite, and that is control. Human beings have only two reactions to control. We comply or we defy. But that's not what you want in the workplace. You want engagement. You want people to have some control over what they do, how they do it, when they do it, where they do it. And I'm going to show you a two-by-two matrix that makes this point very clearly and that yields two key questions you should be asking to everybody on your team. On one axis is what researchers call decision latitude or control. You can either have it or not, yes or no. On the other axis is what I'm going to call challenge, alright. The job is either challenging or it's not. So let's go around the horn. Let's say you have neither challenge nor control. That's just monotony. You're just stamping stuff one after another after another after another, that's terrible. Let's say…
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