From the course: Become a Better Coach for Your Team
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Implementing accountability
From the course: Become a Better Coach for Your Team
Implementing accountability
- Last year I got a call from a friend who had started her management career at one of my restaurants. She'd been running her own place for a couple of years and was struggling to integrate effective coaching into her team's management. She was great at assessing her team and working with them to establish goals but she found too often when they had their next session, they had not accomplished many of the goals they discussed. She was struggling with her team's accountability. Together we determined that she just needed to build clear accountability and feedback processes to keep her team and herself on track. I want you to avoid the same issue with your team. Instead of rehashing old goals, I want you to have an accountability process in place so that you can all move forward, reach goals and set new goals. One of the most effective ways to increase accountability is to make sure employees feel that they have a voice in…
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