From the course: Mastering Authentic Influence for Highly Successful Sales

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Insightful listening

Insightful listening

From the course: Mastering Authentic Influence for Highly Successful Sales

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Insightful listening

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- Truly helpful, insightful listening has four qualities that are absolutely critical. One, insightful listening is active. For most people who are new to highly intuitive and insightful levels of listening, they'll surprised to see how much energy it actually takes to listen well. Your brain's a muscle and you actually expend calories in being highly attentive when you're listening. Insightful listening is also curious. Curiosity helps you to abandon your own agenda and makes you completely available to somebody else. Curiosity, lets you put yourself in the other person's position and seek understanding, not just the words they're using, but the emotions they have. Very often, the way people speak is not coming across as they intend. The gift of curiosity on the part of the listener helps to midwife the best ideas from the speaker and get what they're saying and honors what the speaker intends by helping them shape…

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