From the course: Demonstrating Accountability as a Leader

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Leadership accountability: Communicate effectively

Leadership accountability: Communicate effectively

From the course: Demonstrating Accountability as a Leader

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Leadership accountability: Communicate effectively

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- I deliver nearly 100 presentations a year. I lead a team of global consultants and I interact with clients from around the world on a daily basis. I'm communicating my expectations to my staff. I'm communicating my value to clients as to why they should hire me. And I'm communicating strategies and solutions in my presentations. So every day I'm conveying information in a way that they hear or can receive it. And that influences their thinking, their behavior and their actions. Along the way, I've picked up some ideas and best practices that I believe have contributed to my success. First, I always recognize the diversity of the audience. That they have different experiences, expectations, different learning styles, and they come from different backgrounds. So I've learned to be flexible and adaptable in my communication style, so that I can be more relatable. Second, I practice what I call the four Cs of…

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