From the course: Demonstrating Accountability as a Leader

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Leadership accountability: Take ownership

Leadership accountability: Take ownership

From the course: Demonstrating Accountability as a Leader

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Leadership accountability: Take ownership

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- Recently, I was expecting a member of my team to complete a project by a certain timeframe that was a critical deliverable for a client. As I checked in with him on the status of the project, he responded that he had not received a report that I had promised to send and that it was impacting his timeline for completion. I could have sworn I sent it and I insisted to him that I did. But when I went back and checked email, there it was, in my drafts and unsent. I had gotten distracted and totally forgot to send it because of my hectic schedule. So I went back to him immediately and I told him that I was sorry and I owned the fact that the project might get delayed because I didn't follow through on my end. Then I took it a step further. I called the client myself to explain that we needed a few extra days to complete the project that was due to my hectic schedule. I didn't blame my team member. I didn't make excuses.…

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