From the course: Lean Foundations
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Lean thinking for supply chains
- According to Jeff Bezos, "We've had three big ideas at Amazon "that we've stuck with for 18 years, "and they're the reason we're successful: "Put the customer first. "Invent. "And be patient." I like this quote because it implies that the company innovates with the customer in mind from the very beginning. Lean practices certainly support that idea. Amazon shows us time and again that a company can be innovative and lean at the same time. And that's an important distinction because many companies invent first and think about efficiency later when the product is about to go into production. Amazon's Airborne Fulfillment Center shows us that lean principles can be built into the new products from the very start. The idea is pretty straightforward. Bring a mini warehouse directly to the customers' location, distribute products from there, and replenish inventory as needed. In this patent filed by Amazon, the…
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