From the course: Time Management Tips: Communication

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Leaving an effective voicemail message

Leaving an effective voicemail message

From the course: Time Management Tips: Communication

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Leaving an effective voicemail message

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- Not everyone uses voicemail, however if you're working with someone or communicating with someone who uses voicemail, it's important to leave messages in a productive way. By productive, I mean the message helps you communicate more clearly and helps the other person take action. Often, people leave vague voicemail messages. "Hi, this is Dave, give me a call back". Well, that may work for a best friend or a close family member, but its not productive in a work environment. When you leave a voicemail message, think in terms of answering four questions. Who, why, when, and what? Who, of course is who you are. In most cases that means leaving your full name. Why? Because unless you have a very unique name, it's possible that they other person communicates with lots of Daves. They need to know which Dave is leaving a message. Next is why. Explain to them the reason for the call and be specific about it. Avoid…

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