From the course: Own Your Voice: Improve Presentations and Executive Presence
Join today to access over 22,600 courses taught by industry experts.
Listen to understand instead of learn
From the course: Own Your Voice: Improve Presentations and Executive Presence
Listen to understand instead of learn
- It's been said that the platinum rule of listening is to listen to others as they want to be heard. In this chapter we're going to talk about listening in order to understand, as opposed to listening to learn. When we engage in a conversation with this sense of openness, we desire to truly understand the other person's point of view. It opens a whole host of other opportunities to truly connect with your audience. As best you can, employ empathy, especially when working through a conflict. How would you want to be heard if you were the one sharing your feelings and thoughts? When we listen to understand in order to just learn we also might find ourselves asking questions we hadn't anticipated, probing deeper into the other person's side of the situation. The next time you find yourself in conflict at work, or you've come to an impasse with someone, pause. Ask yourself are you really listening in order to understand their point of view? Or are you listening in order to wait for your…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.