From the course: Communicating with Confidence (2015)

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Managing facial expression

Managing facial expression

From the course: Communicating with Confidence (2015)

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Managing facial expression

- To look like you mean what you're talking about, your facial expression needs to match your words. Use facial expression to show confidence. Use facial expression to help you deliver your message. One effective way to manage facial expression is to visualize what you're talking about as you talk about it. Make pictures in your head that bring what you're talking about to life. Connecting to that image and focusing on it allows you to stay in the current instant and have facial expression that's in sync with the message you're delivering. Facial expression that does not match the words being said delivers a mixed message. Here's an example. Imagine I'm a speaker opening a presentation or a speech. Good morning, everybody. I'm very happy to be here. Well that speaker didn't look or sound happy even though he claimed he was. The words did not match the facial expression. But if that same speaker says it like this, "Good morning, I'm very happy to be here today," now the facial…

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