Skill Level Intermediate
- The world of business just keeps moving faster and faster. Managers need to make good decisions and they need to do it quickly. Unfortunately, many managers even those who are comfortable with numbers are now overwhelmed with the nonstop and ever increasing flow of data. Managers can become confused or intimidated. And when forced to make quick decisions, they may turn to misleading data. As we know, being slow or inaccurate is now unacceptable in our fast paced results driven world. Never has it been so important to be able to measure performance. Understand what the numbers mean, and then to confidently lead people and organizations with those numbers. Hi, I'm Eddie Davila, University Professor, author and business consultant. In this course, I'll introduce you to the basic terminology and tools of the world of performance metrics. Together we'll explore how you can develop the right performance metrics for your company. And we'll also discover how measuring performance can actually motivate and inspire your workforce. Managers with the skills to measure and improve performance, have the ability to reshape the organization to meet the fast paced data-driven needs of the present and the future. So, welcome to the world of performance measurement. Your view of the numbers and the people at work is about to change forever.