From the course: Implementing Lean: A Case Study

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One-piece flow order processing

One-piece flow order processing

(upbeat music) - All right so I'm here with Louise, Louise. - Hi, hi Ron. - Thank you, for taking time to visit with us. - Thank you. I've met with your brothers already and heard all about you and how you keep them out of trouble. - Yeah. (laughing) - It's a full time job, I guess. - Yeah, I guess so. - No so, but I have heard all about this famous one piece flow order processing sale and I was wondering if you would be open to giving us a, just a demonstration of how this works. - Sure, sure, so we'll take a little walk around my usual sale. So, the first stage for order processing is when the order comes in here. So, normally they come in via email and so what I would do here is just double check everything's there, I have all the information, I have all the dimensions, the color, everything like that. So, this is one of our order forms. So, what I do once everything's okay, I just print it. So while that's…

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