From the course: Corporate Instruction Foundations
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Outlining your desired results
From the course: Corporate Instruction Foundations
Outlining your desired results
- Here's a question we don't pose often enough to stakeholders, if this training were successful, how would we know? If you want to deliver impactful training you got to nail down at the very beginning of the project what success looks like, that is, the results you want the training to achieve. Here are some common intended results of training, you might want to write a few of these down because they probably include some of the things that you're going for. The training helps protect the company from liability, if someone sues or gets hurt on the job. The training alleviates the workload of a person, or a group, in the organization, for instance, instead of always pinging a specific group of people with questions about a process, employees learn the process through an online module. Another result we're often going for is standardizing information and processes. You often see this in on-boarding training that's been redesigned so that it's more formalized. New hires now receive the…
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