From the course: Transitioning from Manager to Leader
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Practice emotional intelligence
From the course: Transitioning from Manager to Leader
Practice emotional intelligence
- It's the CEO who knows how to remain calm and poised in the middle of a crisis. It's the manager who can deliver feedback in a way that inspires rather than breaks the spirit. It's the sales director who consistently exceeds her goals by authentically communicating with her clients. That's what emotional intelligence looks like in action. It's often the overlooked set of skills you need if you want to make the shift from manager to leader. So let's take a closer look at the components of emotional intelligence and explore specific ways that you can incorporate these valuable skills. Let's begin by defining the concept. Emotional intelligence, or EQ, is not related to our IQ or the technical skills we learned in school. EQ is about how we bring those skills to the table. It's the intangible side of the equation. Emotionally intelligent people understand their own emotions and how those affect their decisions and…
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