From the course: Building Connection and Engagement in Virtual Teams

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Psychological safety: The key ingredient for connection and engagement

Psychological safety: The key ingredient for connection and engagement

From the course: Building Connection and Engagement in Virtual Teams

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Psychological safety: The key ingredient for connection and engagement

- If there was just one thing I'd ask you to consider before you start a rethink about engagement and connection in your team, it would be psychological safety. Psychological safety describes a climate where people feel safe to contribute their ideas, thoughts, and even challenges without fear of humiliation or recrimination. Throughout years of intense research, Amy C. Edmondson, a professor at Harvard Business School, has shown that psychological safety on teams is directly linked to a whole host of positive outcomes, like high performance and engagement. Some of this research has even shown that psychological safety is instrumental in protecting against the negative impacts remote working teams can encounter. This is because it allows us to connect as human beings, and for that connection to be present, whether we're in the same room, pouring over a spreadsheet; or miles apart, looking at it through a virtual meeting…

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