From the course: Change Leadership

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Qualities to embody when leading change

Qualities to embody when leading change

From the course: Change Leadership

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Qualities to embody when leading change

- [Instructor] Leading in the face of sudden change is like being a fish in a fishbowl, your every move is visible all around and people are watching. Employees take cues from how leaders act in such time, so it's critical to role model the qualities that will have the biggest positive ripple effect. In this video, we'll look at how to be in times of sudden change, becoming a magnet that others are drawn to in a time when most detach. You could demonstrate how to be by displaying the five Cs of change leadership. The first C is calm. Emotions run high in times of sudden change. That's understandable. People try to resolve the associated uncertainty by making assumptions, often incorrect, frankly, which further fuels emotion, agitation, and a lack of productivity. Chaotic behavior from leaders throws gas on the fire. Instead, be the calmest person in the room. This is something Microsoft CEO, Satya Nadella, is known…

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