From the course: Navigating Complexity in Your Organization

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Reading the room: EQ gives solid data

Reading the room: EQ gives solid data

From the course: Navigating Complexity in Your Organization

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Reading the room: EQ gives solid data

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- What would you guess is the one skill that can make the most difference in improving your performance at work? That skill is emotional intelligence, also known EQ, and it promotes increased job performance, higher psychological and social wellbeing, and determines success more than IQ and any other hard skills. EQ is so critical that it accounts for 58% of performance in all types of jobs. It is the single biggest predictor of performance in the workplace and the strongest driver of leadership and personal excellence. According to the book, "Emotional Intelligence 2.0", emotional intelligence is defined as your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your own behavior and relationships. Your IQ and personality are fixed, but your EQ is a flexible skill that can be learned. A high EQ can be developed, even if you weren't born with it. In…

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