From the course: Time Management Tips: Communication

Unlock the full course today

Join today to access over 22,600 courses taught by industry experts or purchase this course individually.

Set voicemail expectations

Set voicemail expectations

From the course: Time Management Tips: Communication

Start my 1-month free trial

Set voicemail expectations

“

- If I call your voicemail, what will I hear? Most people have a voicemail message like this: Hi, you've reached the voicemail of Dave. Leave a message, and I'll get back to you as soon as possible. What does as soon as possible mean? Well, whatever it means to the person who's leaving the message. Most people have some variation of an expectation for now. If you don't respond to that voicemail in the next five minutes, they send you an email. And if you don't respond to that email, they send you a text message, and on and on, which creates a lot of switches of attention in your day. We want to transition out of the culture of now to the culture of when. The culture of when establishes an expectation in the other person's mind that is reasonable. How do we do that with voicemail? First, consider how often you should check your voicemail for work. What is reasonable? Once per day, twice per day, every hour on the hour?…

Contents