From the course: Serving Customers in a Continuously Changing World

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Thriving in the new customer service landscape

Thriving in the new customer service landscape

From the course: Serving Customers in a Continuously Changing World

Thriving in the new customer service landscape

- Customer service today has dramatically changed. A lot of the changes we never thought we'd see, from mandated mask wearing and social distancing, to unprecedented backorders and aggressive customers. Use the strategies, concepts, and tips that you discovered in this course to thrive in a new customer service landscape. For more resources from me on how to experience smooth customer service transactions and enjoy the process, go to rockstarcustomerservice.com. I've created a hub where I have more resources for you and your team. I'm happy to assist you in building a successful customer service system that you can use to deliver a world-class customer experience every time. Thank you for the opportunity to be your customer service trainer, and I'll see you in the next course.

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