From the course: Creating Winning Teams
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Trust
- According to a global survey by PricewaterhouseCoopers, 55% of CEOs think that a lack of trust is a threat to their organization's growth. They're right to be concerned because trust is crucial to high-performing teams. Patrick Lencioni, an internationally recognized expert on teams states, "Teamwork begins by building trust. "And the only way to do that "is to overcome our need for invulnerability." Trust is not something that people can just dive into. It takes time to build and yet it must be in place for teams to do their best work. Bestselling author, Dr. Brene Brown, says that "trust is built in those small moments where, "over time, we learn we can count on each other." She likens it to putting marbles in a jar. When we have enough marbles in that jar, we can withstand a few withdrawals, disagreements, conflicts or mistakes where we inadvertently do something that upsets or harms another, yet most teams…
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